We're here to help! We respond to emails as quickly as possible, every day of the week, in the order they're received. In most cases customers will receive a reply in 24-48 hours.

Here are immediate answers to our most commonly-asked questions.

Customer questions

Find more answers in our Customer Help Center.

Concerns can also be addressed directly our office at:

372 E 6th St.
Chico, CA 95928


Or you can email our support team directly. Please note, using the form above will ensure the most streamlined support and ensure that we have correctly documented your concern or question.